Delivery Information

Orders placed by 1.00pm are picked the same day and thereafter deliveries are made within 48 hours
Deliveries are only made Monday to Friday. Orders placed on a Friday before 5.00pm will be delivered Tuesday (Excluding bank holidays). All orders placed online on Saturdays and Sundays will be picked Monday for delivery on Wednesday.

Outside of postcode areas L, WA and CH all items are delivered by national courier therefore a signature is required. Delivery can take place anytime between 9am and 5.30pm. A specific delivery time can not be supplied.
      
Delivery Charges
Delivery is free on UK mainland orders over £50.00 (ex vat)
Delivery is free on orders over £25.00 (ex vat) to postcode areas L, CH and WA.
For delivery on UK mainland orders below £50.00 (ex vat) and £25.00 (ex vat) to postcodes L, CH and WA a fee of £4.95 is charged.

Returns and Refunds   
We want you to be totally satisfied with every purchase you make from Wray Bros. However if, for any reason you decide not to keep your products, you can return the goods if contact us within 7 days upon receipt of delivery, provided the products are unused and in their original condition and accompanied by all original sales documentation.

If you wish to return an item for a refund or exchange, please advise us in writing at sales@wraybros.co.uk and we will arrange to pick the goods up from you. Please note we charge for the collection service, with a handling charge of 10% of the invoiced value. Note: delivery costs will be refunded only if the goods are faulty.

© 2011 Wray Brothers. Registered Office: 9-13 Pleasant Hill Street, Liverpool, Merseyside, L8 5SY. Tel: 0151 709 2271

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