Answers to your Print & Embroidery Uniform FAQs
Find the advice on how to get your logo printed or embroidered onto workwear
To help you ensure we reproduce your company logo to an eye-catching standard, below are the FAQ's regarding how to submit your design in a suitable format ready for personalisation.
Expected delivery times may be affected during busy periods; in such cases, Wray Bros will notify you.
Firstly, there is no setup cost for standard fonts. Secondly, for customer logos, we can only do this if the provided image file meets the requirements within the Artwork Guidelines page. The logo must be a hi-res image jpeg, eps or tiff format. If you cannot supply artwork of sufficient quality, we can reproduce your artwork covered by a set-up charge. The cost starts from £25.00 ex vat.
Note, that there will be a handling charge of 10% of the invoiced value. Wray Bros will only reimburse delivery costs if the goods are faulty.
We will replace any personalised item if it is faulty or incorrect due to a failure to supply the workwear as per your instructions. Wray Bros does not offer returns or refunds on customised items that we have provided as per the customer sign-off.