Customer Support from Wray Bros | Cleaning Supplies & Safety Workwear

Because you and the work you do is important to us we work equally hard to ensure our friendly and knowledgeable customer service team gives you the information you need and the service you want.

The Wray Bros trade counter is open 8.30am - 4.30pm. For product advice or delivery updates, please contact the team on 0151 709 2271 from 8.30am to 5.00pm or email [email protected]

Complaints process

If you are not satisfied with the level of service you receive, please do not hesitate to contact the team on 0151 709 2271 (8.30am - 5.00pm) or email [email protected].

We undertake:

  • To deal with your complaint fairly, confidentially and effectively
  • To acknowledge your complaint within 2 working days and provide a likely timescale for resolving it
  • To keep you updated on progress made.

Open a credit account

Benefit from greater discounts by opening an invoice account today. We require payment with your first order and then a credit account is opened. Sorry, we cannot open accounts for individuals. To obtain a Credit Account application form please contact Mark Woodworth in the Customer Services Dept on 0151 709 2271.

Website technical problems

If you are experiencing difficulties placing an order or downloading any of the content featured on our web site, please email us and we will investigate and resolve the problem as quickly as possible. Alternatively contact our Customer Service team on 0151 709 2271, Monday to Friday between 8:30am and 5:00pm.