Christmas Shutdown

To help you plan ahead during the festive season, here’s everything you need to know about our Christmas shutdown and delivery schedule:

  • Last Order Date for Guaranteed Christmas Delivery: Orders must be placed by Tuesday, 17th December to ensure delivery before Christmas for items in stock.
  • Christmas Shutdown Period: We will be closed from Tuesday, 24th December to Thursday, 2nd January.

christmas shutdown delivery

When can you expect your products to arrive?

Orders placed by 11:00am are picked the same day (if in stock), with delivery typically within 48–72 hours. Deliveries are made Monday to Friday only.

For orders placed on a Friday before 5:00pm, we aim to deliver by the following Tuesday (excluding bank holidays).

All orders placed online on Saturdays and Sundays, will be picked on Monday, for delivery on Wednesday.

For holiday season delivery information, please refer to the section above about our Christmas shutdown.

Items ordered outside of postcode areas L, WA and CH are delivered by national courier and a signature is required. Delivery can take place anytime between 9am and 5.30pm. A specific delivery time cannot be supplied.

Delivery Charges

Delivery is free on UK mainland orders over £100.00 (ex vat).
Delivery is free on orders over £25.00 (ex vat) to postcode areas L, CH and WA.
For delivery on UK mainland orders below £100.00 (ex vat) £8.95 is charged, and £25.00 (ex vat) to postcodes L, CH and WA a fee of £4.95 is charged.

Please Note: Wray Bros can only fulfil orders UK mainland orders.

Returns and Refunds

We want you to be completely satisfied with every purchase you make from Wray Bros. If for any reason, you are unhappy with your purchase, you can return the items to us for a refund or an exchange, provided they are in their original, unused condition and accompanied with the original sales documentation.

If you wish to return an item for a refund or exchange, please advise us in writing by emailing the completed document below to sales@wraybros.co.uk within 14 days of receiving your order.

If you are an account customer, please refer to your terms and conditions regarding the return process.